Go to Fastcare Video Training Channel


IMPORTANT NOTE: PLEASE READ IF YOU NEED ACCESS TO FASTCARE


Your Gentell representative, Director of Nursing, or Administrator will supply you a password for your facility. Support specialists at Fastcare only support the software and cannot provide access. If you need a password, please contact Gentell directly at 215-788-2700 or email the Gentell Fastcare Administrator, at fastcareadmin@gentell.com





HOW TO LOGIN
Log into Fastcare by (1) entering your email address and (2) your password, and then (3) tapping the Login button.  

Possible confusion:  Occasionally, someone will try to login to the Help system, which is not the same as logging into Fastcare. 
To go to the Fastcare login screen, please tap here.


HOW TO GET A PASSWORD
Your Gentell representative, Director of Nursing, or Administrator will supply you will a password for your facility. You may also contact the Gentell Fastcare Administrator who establishes new users for Fastcare at fastcareadmin@gentell.com

FORGOT PASSWORD?
If you have forgotten your password, tap Forgot password?  Enter your email address and, if your email address is in Fastcare, your password will be sent to that email address. If your email address in Fastcare is inaccurate, please contact your Gentell Wound and Product Specialist or email the Gentell Fastcare Administrator at fastcareadmin@gentell.com

TROUBLESHOOTING
If you are seeing a blank screen after you try to login, you probably are using Internet Explorer, which is no longer supported by Microsoft, or your local firewall or anti-virus software is set to block any interaction with the outside word. Try using Google Chrome (the world's most popular browser) or contact your IT department to request a change in your firewall so that you can access gentellfastcare.com

TO SEE GENTELL PRODUCTS
Click or tap here:  https://gentellfastcare.com/wcp/prod/listprods/cat/AW

Fastcare works on tablets and computers.  Computers are better for printing, but tablets can take photos and are best for wound evaluations.

For general questions about Fastcare, try searching the Support database. If the answer is not available, please contact Gentell at 800-840-9041 or enter a support ticket in this system.


Complete Fastcare Training