Fastcare FAQs

Default solution folder, feel free to edit or delete it.

How can I run reports about a facility's users and groups of facilities? What does the Data Reports button do?
THIS FEATURE APPLIES ONLY TO GENTELL PERSONNEL.  Non-Gentell personnel will not see this feature. The Data Reports button produces reports about facili...
Wed, May 29, 2019 at 6:27 PM
What is the Frequency of Dressing Change? What do the abbreviations mean?
The Frequency of Dressing specifies how often a dressing will be changed. As of May 30, 2019, all orders for Part B dressings have a uniform dressing ch...
Tue, May 28, 2019 at 10:22 PM
What does "Confirm No Orders" mean? What is the "No Orders" Report?
THIS QUESTION APPLIES ONLY TO GENTELL WOUND & PRODUCT SPECIALISTS.  IF YOU ARE NOT A GENTELL WOUND AND PRODUCT SPECIALIST, YOU WILL NOT SEE THIS FEATUR...
Wed, Jun 26, 2019 at 5:17 PM
How does Gentell ship? What is Gentell's standard shipping time?
Gentell's default shipping option is UPS Ground (2-7 Day) If you require other shipping methods, please place your order, and then call Gentell at ...
Fri, Jul 5, 2019 at 9:59 AM