Fastcare FAQs

Default solution folder, feel free to edit or delete it.

Fastcare Report: Identify new facilities by start date
This report is only available to administrators. This report produces a report of NEW facilities determined by when a patient or resident was first added ...
Fri, Dec 21, 2018 at 1:06 PM
How can I set up a Hospice Facility? Why are Hospice facilities different?
Hospice facilities are set up like other facilities: 1. Choose the Facility button. 2. Tap the New Facility button. 3. Tap the drop-down menu under Fa...
Thu, Jan 10, 2019 at 8:44 PM
How long does a Fastcare session remain open if I am not interacting with it? When will I be required to sign in again?
If you are signed into Fastcare and stop using the service, you may have set aside your device or forgotten to sign out. Since the system carries sensitive ...
Thu, Jan 17, 2019 at 9:29 PM
How can I add a facility logo and choose my facility header?
FORMAT YOUR LOGO The best size of a logo is 180 wide by 120 wide, or an aspect ratio of 1.50. Images that are not that size or aspect ratio will shrink or ...
Fri, Jan 18, 2019 at 11:52 PM
What is an MDS Coordinator?
The Minimum Data Set (MDS) is a key tool in assessing the functional capabilities of residents of certified nursing facilities.  MDS coordinators, also ...
Wed, Jan 23, 2019 at 2:06 PM
What is capitation, and how is it tracked in Fastcare?
Capitation is a Gentell wound care program that covers wound care costs for residents for the first 100 days in a facility, which are not covered by Medicar...
Tue, Feb 19, 2019 at 10:05 AM
What is the New Treatment Ords button? How can I find changed orders or new resident orders?
The New Treatment Ords button appears only to Gentell order processors and Gentell officers (GOs). It helps to identify orders that require special expediti...
Tue, Feb 19, 2019 at 9:53 AM
How can I tell when a facility was added to Fastcare?
After February 19, 2019, Fastcare tracks the date that the Facility was established in Fastcare. You can see the date that the facility was added in the Fac...
Tue, Feb 19, 2019 at 10:16 AM