Only your corporate representative, Director of Nursing, or Administrator can supply you with a Fastcare password for your facility. Fastcare is a secure system, so the Fastcare support staff cannot set up an account or provide a password -- though Fastcare can reset your password. (Click on the Forgot Password link on the sign-in page.)
If you need a password, would like to set up an account, or need to move to a different facility, please contact your IT department or email the Textler Fastcare Administrator, at fastcareadmin@textler.com
If you are a Director of Nursing or Facility Administrator, you can add or edit personnel at your facility by following these procedures: How do I add or edit personnel in my facility?
Software support specialists only support the software, and cannot provide access to the service. Fastcare data is subject to HIPAA compliance, so a person who knows the relationships must be involved in establishing or changing accounts.