THIS QUESTION APPLIES ONLY TO GENTELL WOUND & PRODUCT SPECIALISTS.
IF YOU ARE NOT A GENTELL WOUND AND PRODUCT SPECIALIST, YOU WILL NOT SEE THIS FEATURE IN FASTCARE.
Confirming No Orders After a Facility Visit
Gentell Fastcare is a wound products ordering system that ensures that patients receive regular wound care supplies. When a Gentell Wound & Product Specialist visits a nursing facility, they must "authorize" the orders prior to leaving the facility by tapping the Authorize button in the Facility screen.
If no orders have been placed, the Wound & Product Specialist must tap the Confirm No Orders button that appears after tapping the Authorize button. This event is recorded and conveyed to the Gentell Billing Team in the No Orders Report to confirm that Gentell personnel have visited the facility and that no wound treatments were required this month.
After confirming that there were no orders, Fastcare asks for an explanation. For instance: "Training visit; picked up orders last week." Enter a note, and tap Submit.
No Orders Report
The No Orders Report displays all facilities visited in the last twenty-one days where no orders were placed.
Gentell Billers and Offices can generate the No Orders Report by tapping the Data Reports button, the down arrow, choosing No Order Facilities, and then tapping the Run button.
The report will save as a CSV file that can be opened with a spreadsheet like Excel. Users can format the report as they like. Here is a sample No Orders Report:
Tips for formatting the report
1. Select the entire report by tapping the upper left corner
2. Tap a column divider to automatically set the width of all columns.
