Only your Gentell representative, Director of Nursing, or Administrator can supply you with a Fastcare password for your facility. Fastcare is a secure system, so the Fastcare support staff cannot set up an account or provide a password -- though Fastcare can reset your password. (Click on the Forgot Password link on the sign-in page.)
If you need a password, would like to set up an account, or need to move to a different facility, please contact Gentell directly at 215-788-2700 or email the Gentell Fastcare Administrator, at email@example.com
If you are a Director of Nursing or Facility Administrator, you can add or edit personnel at your facility by following these procedures: How do I add or edit personnel in my facility?
Software support specialists at gentellfastcare.com only support the software, and cannot provide access to the service. Fastcare data is subject to HIPAA compliance, so a person who knows the relationships must be involved in establishing or changing accounts.