Fastcare FAQs

Default solution folder, feel free to edit or delete it.

How do I get access to Fastcare or set up a new Fastcare account?
Only your Gentell representative, Director of Nursing, or Administrator can supply you with a Fastcare password for your facility. Fastcare is a secure syst...
Tue, Jun 11, 2019 at 5:25 PM
Fastcare Training Videos
Please see the Fastcare Training Channel for a sequence of videos that explains how to use Fastcare. Fastcare Training Videos How to send a qu...
Thu, Dec 27, 2018 at 11:10 PM
What is Fastcare?
What is Fastcare? Fastcare is a wound documentation, reporting and product ordering system that operates on tablet computers connected wirelessly to ...
Mon, May 21, 2018 at 11:20 AM
How do I login to Fastcare? What if I forgot my password? Login Screen
Go to Fastcare Video Training Channel IMPORTANT NOTE: PLEASE READ IF YOU NEED ACCESS TO FASTCARE Your Gentell representative, Director of Nursing, o...
Thu, Dec 27, 2018 at 11:22 PM
How do I do a Wound Evaluation?
This 4-minute video includes a wound evaluation demonstration started about 0:50.   Step-by-step process for completing a wound evaluation with a Fas...
Mon, Mar 12, 2018 at 4:23 PM
What is Finalize Eval/Orders?
Finalizing orders is no longer required as of 12/31/16. Please see this FAQ.
Sat, Dec 31, 2016 at 2:18 AM
How can I produce and print Fastcare reports?
A Note on Printing from Tablets While it is possible to print from tablets, it is usually problematic for two reasons: (1) tablets were not originall...
Tue, Mar 13, 2018 at 10:40 AM
How do I use Fastcare? Main Screen
Each Fastcare screen is labeled in the upper left corner.  This is called the Main Screen because most nurses will see this screen first: The ...
Mon, Feb 5, 2018 at 12:41 PM
How does the Resident Screen work? How do I add a new resident?
To begin the process of adding a new resident, tap the Resident button and then New Resident. Tap the Resident button to find a resident. Residents c...
Mon, Mar 12, 2018 at 4:49 PM
What does the "Facility | QAPI Report" button do? Show Facility Details screen.
The Facility Button produces the Facility Details screen where, if you have the proper credentials, you can edit the facility information, find personnel, p...
Tue, Feb 6, 2018 at 9:10 AM