Fastcare FAQs

Default solution folder, feel free to edit or delete it.

Where does the Fastcare data reside and how is it protected?
Where does the Fastcare data reside and how is it protected? Fastcare data resides on virtual servers in the Digital Ocean Server Farm in New York, New ...
Mon, Feb 27, 2017 at 12:37 PM
How do I approve orders? Gentell Administrators Only
This feature is only available for Gentell administrators who approve orders. It will not appear for all other Fastcare operators. The order approval ...
Tue, Apr 21, 2015 at 1:35 PM
How can I use Fastcare to place purchase orders and send packing lists?
Gentell distributors and resellers can use Fastcare to place purchase orders, add their company's customized packing list to a shipment, and receive tr...
Tue, Sep 15, 2015 at 3:49 PM
Generating ICD-10 Codes
What are ICD-10 Codes? The World Health Organization’s (WHO) International Classification of Diseases (ICD) has served the healthcare community for ...
Tue, May 10, 2016 at 10:27 AM
How do I set up an Order-Only Facility in Fastcare that can generate ICD-10 codes without complete Wound Evaluations?
If your facility is already using Fastcare, the ICD-10 capability is immediately available; click here for How to Generate an ICD-10 Code. Facilities t...
Thu, Dec 27, 2018 at 11:16 PM
How can I delete users in Fastcare?
Fastcare is a hierarchical system that provides certain functions only to authorized users. It is important to delete previous employees so that the screen ...
Fri, Oct 16, 2015 at 10:20 AM
Diagnostic and ordering software
Fastcare is a product of Textler, Inc., a company that produces customized, reliable cloud-based systems for medical applications. Our knowledge of HIPAA co...
Sun, Nov 1, 2015 at 10:12 PM
How does a Temporary Discharge differ from a Permanent Discharge?
When a resident is temporarily discharged, he or she is temporarily leaving the facility for a hospital admission or other medical necessity; there is an ex...
Thu, Dec 31, 2015 at 9:55 AM
How can I temporarily discharge a resident?
In the Resident Information page, choose the Temporary Discharge button. Fastcare asks you to confirm and notes, “This resident is temporarily leaving the f...
Thu, Dec 31, 2015 at 10:03 AM
Why can’t I see the Gentell Notes field?
You are logged into a non-Gentell account. The Notes field is visible only to Gentell personnel to maintain a continuity of service by sharing important fol...
Thu, Dec 31, 2015 at 10:00 AM