Fastcare FAQs

Default solution folder, feel free to edit or delete it.

How many kinds of personnel are there?
Fastcare maintains a hierarchy of users to protect patient data. A Fastcare Administrator establishes corporate positions such as the Corporate Clinician wh...
Tue, Jan 22, 2019 at 8:57 PM
How can Fastcare integrate with Electronic Health Records (EHR)?
The government is encouraging health care businesses to implement detailed electronic record keeping, and many nursing facilities are deploying large, gener...
Thu, Aug 7, 2014 at 12:44 AM
Why can't I save my Wound Evaluation? Save Observation does not work.
If Fastcare does not respond when you tap Save Observation in the Evaluate Wound form, you probably need to fill out some of the mandatory fields. Look for ...
Mon, May 21, 2018 at 10:43 AM
How can I see the history of a wound?
Fastcare shows wound histories for each wound by resident: Choose the resident. Under the Resident Information Screen, tap on the wound tha...
Thu, Aug 7, 2014 at 12:44 AM
How can I reduce mandatory fields for a nursing facility?
IMPORTANT NOTE Fastcare requires mandatory fields to maintain compliance with regulation F686 for pressure ulcers. However, the number of mandatory fields...
Mon, May 21, 2018 at 10:48 AM
How can a Gentell nurse place an order based on wound history?
This feature is available only to Gentell nurses, and will not appear to Facility nurses. Login to Fastcare Tap the Facility button and search f...
Thu, Aug 7, 2014 at 12:44 AM
How can I set up context-sensitive Fastcare help pages?
This feature is only available to Fastcare Admins. The help button on every Fastcare page can be directed to a specific FAQ. For instance, the Help butt...
Tue, Oct 24, 2017 at 9:49 AM
How do I add or edit personnel in my facility?
Fastcare users have different capabilities that are part of a hierarchy that maintains control of the data in accordance with HIPAA policies. If y...
Mon, Mar 12, 2018 at 4:43 PM
How do I change the status of a resident?
Fastcare has four statuses for a patient: Open -- the resident has one or more wounds. Closed -- all wounds are closed or the resident has n...
Thu, Aug 27, 2015 at 12:59 AM
How do I place an order? What does the Place Order button do?
You can place orders in several ways with Fastcare: 1. For a resident at any time 2. For a general product order for a facility. Most facilities wo...
Thu, Dec 27, 2018 at 11:14 PM