Software Support

You are logged into a non-corporate account. The Notes field is visible only to corporate personnel to maintain a continuity of service by sharing important...

Choose the Resident button, and then the Leave of Absence button for a list of all residents on a temporary Leave of Absence.

The professional designations printed on the wound evaluation flow from the field, Professional Designations, in your Fastcare personnel record.  If t...

Physicians are often external consultants who do not perform wound evaluations, change personnel, or perform most of the tasks for which Fastcare is designe...

Choose the Facility button, then the Manage Physicians button.    This produces the Find physician screen that enables you to find, add or delete ...

The Recent Admission Date appears on the right side of the Edit Resident Screen. From the Resident Information screen, tap the Edit Resident button to get t...

The QAPI report can generate a percentage of patients with pressure wounds when you enter the number of patient days – "census days" – for the t...

In the Resident Screen, choose the Discharge Resident or Temporary Discharge button.  If you choose the wrong button, email the Fastcare admin a...

Choose the Facility button to see the Facility details. If the facility is using an Electronic Health Records system, the vendor will be named in the EHR Ve...

First, consider improving your facility’s procedures for verifying the identity of the resident you are evaluating. Second, write to the Fastcare admin at f...