Fastcare FAQs

Default solution folder, feel free to edit or delete it.

How does a Wound Care Provider handle Assignment of Benefits (AOB)? (Paper AOB forms attached)
An Assignment of Benefits (AOB) is an arrangement by which a patient requests that their health benefit payments be made directly to a designated person or ...
Fri, Jun 21, 2024 at 10:37 PM
How can I enable corporate clinicians to supervise more than one nursing facility? How can I set up groups of nursing homes within our chain?
Fastcare enables you to establish corporate-wide oversight of a chain of nursing homes from a single login.  Further, you can establish groups of facilities...
Fri, Aug 16, 2024 at 2:00 PM
What is the Rep Firm button for? Show Firm Screen
Many companies work with a network of sales representatives who support their customers. Tapping the Rep Firm button tells you the name, address and pho...
Wed, Jun 26, 2024 at 12:32 PM
Why does the Resident Information Screen keep track of allergies?
FASTCARE DOES NOT TRACK ALL PATIENT ALLERGIES. Allergies in the Resident Information Screen relate only to most allergies to wound materials: Sulfur C...
Fri, Jun 21, 2024 at 10:48 PM
Can I edit a wound evaluation that has already been finalized? What is the Edit button?
As of 12/31/16, finalization is no longer required. You can edit a Wound Evaluation until 3 am EST of the day the evaluation is made. In the Resident Inf...
Sat, Dec 31, 2016 at 1:58 AM
What are the notes buttons for? Where can I keep my own notes about wounds?
You can keep your own notes about wounds in notes buttons on the Resident Information Screen: Each time you tap on the notes button, you can a...
Thu, Aug 7, 2014 at 12:44 AM
How do I close a wound? (Show it has been healed?)
To close a wound: While evaluating a wound, choose the Close/Resurfaced option in the Most Severe Tissue Type field, and save your observation. Once  th...
Tue, Dec 4, 2018 at 12:55 PM
What should I enter as depth for an unstageable wound?
Wound depth is a required field in the wound evaluation form. The field accepts a number (cm) or UTD. If a wound is unstageable, the depth is UTD --...
Thu, Aug 7, 2014 at 12:44 AM
What are the main changes to Fastcare in the September 2013 release?
FASTCARE UPDATES – PUBLISHED SEPTEMBER 10, 2013 Compatibility with Internet Explorer Versions 9 and 10 Wherever possible, names are sorted "...
Thu, Aug 7, 2014 at 12:44 AM
How can a Fastcare Administrator re-open a wound?
In the event that a client closes a wound in error, a Fastcare Administrator can re-open the wound with this process. Only Fastcare Admin access have ...
Thu, Aug 7, 2014 at 12:44 AM