Fastcare FAQs

Default solution folder, feel free to edit or delete it.

How do I place an order when evaluating a wound?
It is not necessary to order wound care products during wound evaluations. Your Gentell Wound and Product Specialist will review your wound evaluations and ...
Thu, Dec 27, 2018 at 11:11 PM
What does the All Orders button show?
The All Orders button will display all orders for your facility. Tap on the order number in the left column for detailed information about that order. ...
Thu, Aug 7, 2014 at 12:44 AM
What is the difference between a resident status of Open and Closed?
A resident can have be categorized in one of four statuses: Open Closed Discharged Deceased Open and Closed are catego...
Thu, Aug 7, 2014 at 12:44 AM
How can I print Wound Evals with notes?
We recommend that you print from a computer. (You can operate Fastcare on any computer by signing in at www.gentellfastcare.com) While it is possible to pri...
Wed, Apr 6, 2016 at 4:04 PM
How can I set different pricing (prices) for different accounts?
Setting prices is a feature that only appears for Gentell managers. This Fastcare feature enables you to establish particular prices for any customer. (Thes...
Thu, Aug 7, 2014 at 12:44 AM
What is the QAPI report and how do I generate it?
What is the QAPI report? The Fastcare QAPI Report (Quality Assurance Performance Improvement) is at the end of the Facility Report. It is designed t...
Tue, Jan 19, 2016 at 5:20 PM
How can Gentell personnel order samples?
NOTE: Gentell customers can place product orders by tapping on the Place Order button within Fastcare. See this FAQ for an illustrated procedure: ht...
Wed, Sep 3, 2014 at 10:49 PM
How can I look up a product? How can I find a Safety Data Sheets? (SDS)
Almost every Gentell product is documented in the order system with both a brochure and a SDS (Safety Data Sheet.) If a Gentell SD Sheet is not available, p...
Tue, Mar 28, 2017 at 10:19 PM
How do I take pictures with a Fastcare tablet?
Fastcare takes three kinds of pictures: Facesheets -- the cover sheet to a resident's medical record that contains the relevant medical and billing...
Thu, Dec 27, 2018 at 11:20 PM
Can I delete or change information in Fastcare?
Fastcare is a hierarchical system that complies with HIPAA guidelines to ensure that only personnel who need to know patient information can view it, and on...
Fri, Dec 7, 2018 at 4:52 PM