Fastcare FAQs
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THIS FAQ APPLIES ONLY TO GENTELL PERSONNEL WHO ENTER AND APPROVE ICD10 ORDERS. If you are a Gentell customer, and would like to edit an order, please conta...
Tue, Jul 16, 2019 at 10:08 AM
This question only applies to Gentell Product Administrators. This capability is not visible to other users. Product management is available under the P...
Sun, Sep 24, 2017 at 11:37 PM
To ensure that an order has been placed (get an order confirmation):
Tap the Find button to find the facility
Tap the Show Orders button.
You will s...
Fri, Sep 29, 2017 at 3:37 PM
This FAQ applies only to Gentell Product Administrators. If you are not a Product Admin, you will not have access to this feature.
If a product can be...
Tue, Oct 17, 2017 at 4:58 PM
This information applies only to Gentell WESs. This report will not appear if you are not logged in as a Gentell employee. The WCS Facility Report shows...
Sat, Nov 4, 2017 at 2:51 PM
The Assignment of Benefits (AOB) is an agreement between a beneficiary (the resident) and an insurance company (usually Medicare) by which a beneficiary req...
Thu, Jan 18, 2018 at 8:36 AM
The National Pressure Ulcer Advisory Panel provides guidelines for a graphical report that shows the trend in wound healing called the PUSH: Pressure Ulcer...
Tue, Feb 6, 2018 at 4:50 PM
Surveyors are state or other workers who are responsible for monitoring or inspecting the level of care at a nursing facility. Surveyors cannot enter data, ...
Mon, Apr 2, 2018 at 1:52 AM
Fastcare does not present products in the order matrix that are not approved by Medicare for treating wounds according to their most recent wound evaluation...
Wed, Jul 11, 2018 at 3:35 PM
NOTE: You will only see facilities to which you have access. For instance, a VP at a nursing home chain may see that chain's facility while a nurse in a...
Fri, Feb 22, 2019 at 9:40 PM